FAQs
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Is the shipping free?
Worldwide shipping is Free on orders above $200
When will I receive my item?
Formals: We require 20–25 working days for domestic orders and 30–35 working days for international orders.
Semi-Formals: We require 12–15 working days for domestic orders and 18–22 working days for international orders.
Basics: We require 8–10 working days for domestic orders and 12–15 working days for international orders.
Western: We require 8–10 working days for domestic orders and 12–15 working days for international orders.
Can I change or return my item?
RUMI does not offer an exchange or return policy for international orders. However, if you receive an incorrect or damaged item, please contact our customer care department for further assistance.